Boston's OnlyEstate-Trained Housekeeping Crew
Private housekeeping for Boston's finest homes. Your same two-person crew, every visit.
We come from superyacht service and private estate management, where finishes are irreplaceable, and the people we worked for noticed everything.
Discreet · Detailed · Dependable
The Founders
Paige & Mac Collins
Before founding The Crew, Paige and Mac built their careers in the highest levels of private service, where flawless presentation, absolute discretion, and unwavering attention to detail aren't optional. They're the baseline.
Mac honed his expertise through over five years of high-level estate management. Paige set the standard for housekeeping teams across those same estates, bringing the rigor of maritime service to private residences.
We don't hand your home off to a stranger. When you book The Crew, you work with us, Paige and Mac, and the standard we set is the one your home is held to, every visit.
Why The Crew
The standard that's been missing.
A home can look and smell clean and still be taking on damage. The wrong product on the wrong surface doesn't show right away. It shows months later, in dulled stone and clouded finishes.
We bring what your home actually needs, and we know why we're using each one. The same two faces every visit. Never a rotating crew, never a stranger with your key.
"The restraint is the expertise."
Who We Serve
Built for Boston's finest residences
High-Rise Condos
Back Bay · Seaport · Downtown
Concierge coordination, strict building protocols, and predictable scheduling for the city's premier towers. Low-friction access, no detail left to the management desk.
Historic Brownstones & Townhomes
Beacon Hill · Back Bay · South End
Technical care for antique hardwoods, brass fixtures, and delicate stairwell millwork. We respect the architecture while keeping it immaculate.
Suburban Estates & Secondary Homes
Brookline · Chestnut Hill · Wellesley · Weston
Comprehensive property sweeps, pre-arrival provisioning, and full operational turnover between visits. Your home is ready before you walk in.
The Documentation
How we build the standard for your home
Before we ever clean, we walk the home room by room — logging the marble, the brass, the millwork, and how you like things done down to how a towel is folded. No off-the-shelf chemicals touch a surface until we know what it is. Every detail gets a photo, so the standard is repeatable, every visit, by anyone on the crew.
The Surface & Material Audit
The wrong product, applied once, is permanent.
Generic cleaners use off-the-shelf chemicals that dull finishes the first time they touch them. Before we take on any residence, we walk every surface and material with you, then write a Standard Operating Procedure manual specific to your home's exact finishes. Every crew follows your home's SOP on every visit — no guesswork, no shortcuts.
In Their Words
The standard, confirmed.
Verified Google reviews from the people we work for.
From our very first conversation, I was impressed by The Crew. They took the time to learn the space, walked us through their service in detail, and offered a pre-service site tour before any commitment. That transparency and personal connection set them apart immediately.
Mac and Paige consistently went above and beyond, delivering what I would describe as a true five-star, five-diamond level of service. Professional, trustworthy, detail-oriented, and genuinely invested in their work. I highly recommend The Crew.
Daryl P.
They came in for a post-construction clean at my new business, in a very old building with exposed brick where everything was coated in dust. They were so thorough that the entire space genuinely feels clean now, not just visibly, but completely.
As a small business owner, I'm intentional about where I spend money, and this was 100% worth it. Paige and Mac were professional and clearly care about their work. I'll be having them back monthly.
Emma D.
First Visit
What to Expect
We arrive on time, in uniform
Two specialists at your door, always. No subcontractors, no strangers, no off-the-shelf chemicals. Our uniform is clean, pressed, and minimal: a single logo, nothing more.
We walk the home with you first
Before we touch anything, we walk through together. You show us what matters — the marble, the unlacquered brass, the oiled hardwoods. We note every finish and take photos. This is how your home's written SOP begins.
We agree on the time before we start
No open-ended billing. We tell you how long the clean should take, you approve it, and that's what you pay for. If something comes up, we communicate before we proceed, never after.
You leave, or you stay
Either works. Most clients hand over a key and carry on with their day. We operate the same either way.
We lock up and let you know
When we're finished, we secure the home exactly as we found it and send you a message. No lingering, no interruptions to your day.
Specialty Services
One Team For Everything Your Home Needs
Your home has more moving parts than your calendar has hours. We keep every part of it to the same standard — whether you're in it, away from it, or getting ready for guests.
Peace of Mind
Coming SoonHome & Vacant Property Management
A professional home watch program for Boston homeowners who travel. Exterior and interior inspections, concierge services, and storm response. Launching soon.
Learn More
Boutique Hospitality
Commercial & Hospitality
We extend our residential standard to a small, selective portfolio of restaurants, luxury Airbnbs, galleries, and event spaces across Boston.
Learn MoreIf it keeps your home running and it's not listed here, ask. Holiday setup, event preparation, and other seasonal requests are coordinated case by case.
Boston's Finest Condominiums & Residences
Anchored in Boston.
Built on Trust.
High-end condos are our specialty, but we also serve private homes and townhomes throughout Greater Boston. A walkthrough is offered, never required.
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